My career has spanned various hospital based nursing and administrative positions. Over the years I developed passions for systems improvement, accreditation and licensure issues, clinical data collection and analysis, and clinical nursing. Because of this, I enjoy the challenge of making current systems work more effectively and efficiently by helping staff understand and incorporate accreditation requirements in these systems while focusing on improving the quality of care delivery.
I take a practical approach to improving quality and achieving JCAHO/JCI accreditation. My experiences in hospitals of all sizes, including leading academic medical centers and small private hospitals, have been great learning experiences for me and have taught me to apply my knowledge and expertise in different settings.
Working with physicians, nurses, and other healthcare providers has been a wonderful privilege for me for many years. I have addressed audiences of all sizes within hospitals, as well as at state and national level meetings.

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My nursing, clinical, and administrative expertise comes primarily from Duke University Medical Center where I was employed for 27 years in the areas of surgical trauma critical care, neuroscience critical care, the Heart Center, and Administrator for the Duke Operating rooms for five years. I served as the Senior Associate Chief Operating Officer for the hospital from 2001 through 2004. I am a Six Sigma Black Belt instructor for North Carolina State University. In this role I provide six sigma courses and error proofing workshops across North Carolina hospitals and organizations. My passion and areas of influence are in leadership effectiveness training, team building, executive coaching, quality improvement and designing error proofing strategies and tools that will reduce and eliminate errors across manufacturing, service and healthcare industries.
My extensive consulting experience for Duke University and for other organizations, regional and national presentations and my corporate partnership experiences have enabled me to influence research based changes at the multidisciplinary practice level within many institutions. I received my BSN from East Carolina University and my Masters degree from Duke University.

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I am a nurse by education. I have spent over 40 years in many components of health care. The last ten years have been devoted to consulting throughout the United States with more than 75 healthcare organizations of all sizes and demographics from the small community hospital to 1000+ multi-campus teaching institutions. The primary focus for each facility has been to provide the best health care possible while achieving and maintaining accreditation from the Joint Commission and other relevant regulatory bodies.
The various experiences that prepared me for the successful consulting role include all facets of nursing, management and preventive health care – medical, surgical, obstetrical, administration and Quality Management. In addition, I opened a Community College Nursing Program and served as the Director for five years, opened an acute care, primarily surgical hospital and provided administrative and clinical service. I have served on several special issue projects for the National Association for Healthcare Quality , am a charter member of and have served several terms on the North Carolina Association for Healthcare Quality Board and nationally served on the Healthcare Quality Certification Board.

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