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This was written as a brief overview of how performance
improvement activities fit into a residential treatment
program's daily operations. It shows how focus areas may
include both organization-wide and departmental activities
and measures.
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This flowchart shows how a process can be delineated in a
one page flow chart. Flow charts are useful tools for both
process analysis and description of processes.
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This PowerPoint presentation describes some basic components
of data collection and uses the PDCA model. It includes
guidelines for graphical presentation of data.
