Services & Products
Specific areas of consultation, education, or document preparation include:
 
• Patient Safety, continuous improvement, and systems improvement.
• Quality and case management programs, including peer review.
• Leadership effectiveness training and leadership coaching.
• Organizational redesign.
• Strategic plan development.
• Data collection, analysis and display.
• HFMEA (Healthcare Failure Modes and Effects analysis), error proofing, RCA (root cause analysis).
• Joint Commission/Joint Commission International accreditation preparation and continuous readiness.
• Examiners for performance excellence using Baldrige criteria.
Small World Consultants (SWC) Product List:
 
Product Option A Option B Option C Option D
Deliverables On Site Accreditation
Readiness Assessment		 Secret Shopper
Data Collection		 Training Opportunities Fire and Equipment
Safety
 
Negotiated Agreement
and Action Plan
Assessment by SWC
Written report
Periodic web based
conference calls
Negotiated Agreement
and Action Plan
Secret Shopper
Assessment by SWC
Written Report
and follow up
Negotiated Agreement
and Action Plan
Training specific
to facility needs
Examples:
- Accreditation Quality Requirements
- Quality Improvement and Patient Safety
- Basic models and methodologies for QI
- Failures Modes Analysis
- Root Cause Analysis
- Lean methodology
- Anesthesia and Surgical Care
- Continuity of Patient Care Services
- Medication Management
Negotiated Agreement
and Action Plan
Training specific
to facility needs
Examples:
- Safety and Security
- Hazardous Materials
- Emergency Management
- Fire Safety
- Medical Equipment
- Utility Systems
Services & Products
 
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